Supercharge Your Business

Next-Gen Voice Solutions

EPIK POTS replacement

EPIK POTS Replacement

Granite EPIK provides a simple solution for some of the most demanding POTS applications across many industries including retail, healthcare, financial services, commercial real estate and government.

VOIP and cloud systems

VoIP & Cloud Phone Systems

VoIP and Cloud Phone Systems have revolutionized the way businesses handle telephony by harnessing the internet for enhanced voice communication.

An employee having a meeting on Teams

Microsoft Teams

Granite and Microsoft’s partnership boosts organizational productivity and collaboration, extending Microsoft Teams’ capabilities beyond traditional business network limits.

An employee holding a phone

POTS Alternatives

Emerging technologies like Voice over Cable, VoIP, and EPIK POTS Replacement are providing businesses with cost-effective, scalable, and feature-rich alternatives to traditional phone services.

An employee using multiple computers

Cloud Contact Center

Granite’s Cloud Contact Center is a full-featured solution that enables exceptional customer experiences and strong relationship building through reliable and comprehensive cloud-based tools.

An employee holding a telephone

POTS

Despite the dominance of VoIP and mobile telephony, Granite still upholds the value of POTS as a significant player in the telecommunications field.

A room with people asking questions after a presentation
Still Have Questions?

FAQ

Find the various calling types below:

Call TypeInvoice IndicatorDefinition
LocalLOC1A Local call is from point A to point B within the Local Calling Area as determined by the ruling local tariff.
Regional TollLOC2A Regional Toll call is from point A to point B within the same LATA (Local Access and Transport Area) and outside the Local Calling Area.
IntraStateIAAn IntraState call is classified as Long Distance from point A to point B within the same State, but outside the same LATA (Local Access and Transport Area) and outside the Local Calling Area.
InterStateIEAn InterState call is classified as Long Distance from point A to point B not within the same State and outside the Local Calling Area.
Extended AreaEXAn Extended Area call is classified as Long Distance from point A to point B where point B is located in a U.S. Territory, Indigenous Reservation, or Rural Area where rates are higher.
CanadaCANA call from point A in the United States to point B in Canada.
CanadaCAN2A call from point A in Canada to point B in the United States.
InternationalINA call from point A in the United States to point B in a country outside of the North American Number Plan Administrator (NANPA). Rates are determined at the International Dialing Code level
InternationalIN2A call from point A in a country outside of the North American Number Plan Administrator (NANPA) to point B in the United States. Rates are determined at the International Dialing Code level.
Directory AssistanceDA2A call from point A to 411.
Directory AssistanceDA1A call from point A to 411 outside the Local Calling Area.

Toll-Free calling is billed to the owner of the Toll-Free Number (TFN). It may be rated using any of the usage types, where point A is the TFN owner and point B is the originating caller.

Behind every TFN, there is a Local Routing Number (LRN) which is used to determine the usage type.