FOR IMMEDIATE
RELEASE
Granite Transforms Microsoft Teams into
Business Phone System with Direct Routing
Communications
Provider Brings PSTN Calling to Popular Online Collaboration Hub
QUINCY, Mass. – April 6, 2021
– Granite Telecommunications, a $1.6 billion provider of communications services
to multilocation businesses and government agencies,
today announced support for Direct Routing to Microsoft Teams, which enables
businesses to make and take external phone calls inside the Teams collaboration
application on their desktops, laptops or mobile devices.
“Granite Direct Routing transforms
Microsoft Teams into a business phone system, so users can make business calls
to customers or vendors from the same Teams workspace they use to collaborate
with internal teammates,” said Christopher Chapin, CTO at Granite. “With one
centralized hub for internal and external calling and collaboration, businesses
can save time and improve productivity. Plus, they can work anywhere, which is
vital in the current environment.”
Granite Direct Routing for Microsoft
Teams enables calls to the public switched telephone network (PSTN) by
connecting Granite’s SIP trunking service to the Microsoft Phone System inside
Teams. As a result,
customers reap all the benefits of Granite Business SIP trunking
and Microsoft’s Phone system features, including:
·
Granite’s Unlimited local and long-distance
calling plans
·
Cost savings from consolidating voice and data
with Granite
·
Ability to quickly scale call capacity to meet customer
needs
·
Business continuity by easily rerouting calls
to other locations
·
Using Microsoft Phone System as a Private
Branch Exchange (PBX) replacement
·
Feature control through a secure, self-service
online portal
In addition, Granite Direct Routing for
Microsoft Teams is quick to turn up with no hardware to install or disruptions
in service. Current Granite customers can keep their existing SIP trunks by
simply moving them from their legacy phone system to Microsoft Teams.
“We’re seeing demand for Direct Routing
to Microsoft Teams from our existing customer base as well as prospects,” said Christopher
Chapin. “The pandemic is driving businesses of all sizes to consider adding
PSTN connectivity to Teams to enable their hybrid workforces of employees
working from home, on the go and in the office.”
Granite Direct Routing for Microsoft
Teams is available immediately. For more information, customers should contact their
Sales Representative or Premier Account Manager.
About Granite
Granite
delivers one-stop communications solutions to multilocation businesses and
government agencies throughout the United States and Canada. The $1.6 billion
company serves more than two-thirds of the Fortune 100 companies in the United
States and has 1.75 million voice and data lines under management. Granite
launched in 2002 and grew quickly by helping businesses to simplify sourcing
and management of local and long-distance phone services with one point of
contact and one invoice for all their office locations nationwide. Today,
Granite is the leader in aggregating Plain Old Telephone Services (POTS) and
has extended its unique value proposition – “one company, one contact, one
bill” – to include a range of advanced business communications services,
including Internet access, SD-WAN, wireless WAN, hosted PBX, SIP trunking,
mobile voice and data, mobile device management, managed security, network
integration and much more. Granite employs more than 2,300 people at its
headquarters in Quincy, Mass., and nine regional offices nationwide. For more information, visit www.granitenet.com.
Media Contact:
Lauren
Grenier
Marketing Director
Granite
781.884.5290
lgrenier@granitenet.com