Dear Valued Customer,
RE: Implementation of the Rate Center Consolidation Plan becomes
final on May 1, 2008 ending the permissive dialing period.
On March 21,
2007, the Louisiana Public Service Commission (“LPSC”) approved the
Rate Center Consolidation Plan (“The Plan”). The Plan incorporated the following areas
into the New Orleans rate center: Delacroix, Lake Catherine, St. Bernard, Yscolskey,
Buras, Pointe–a–la–Hache,
and Port Sulphur. Venice is remaining an independent
rate center but
its area code will be moved from the 985 area code to the 504 area code.
As part of the Plan, the area code
boundaries of 958 and 504 have been realigned to absorb certain areas currently
in the 958 territory into the 504 territory. Permissive dialing, which has
been in effect since July 29, 2007, has allowed calls to the specified areas to
be completed using either area code 958 or 504. Permissive dialing will end on
April 30, 2008. Beginning on May 1, 2008, calls to Buras,
Pointe-a-la-Hache, Port Sulphur, and Venice can only be completed using the new
area code of 504. A detailed list of how these areas will be affected by The
Plan can be found on the following page.
For those areas whose area code will be changing to 504, AT&T
will automatically be updating your directory listings to reflect the new area
code.
*Please be sure to reconfigure any equipment which
currently operates with 958 area code to the 504 area code.
Here are some helpful tips for customers affected by the 958/504
area code realignment to prepare for the change:
- Reprogram all stored local telephone numbers to include
the correct area code for services such as Call Forwarding, Call Block and
Speed Dialing
- Reprogram all equipment such as fax machines, internet
connections, PBX systems, wireless phones, etc.
- If you are using a security system, you may want to
contact the vendor for any necessary reprogramming
If you have any questions or need additional information,
please feel free to contact Granite Customer Service at (866) 847-5500.
Below is a list of how your service area will be affected by
the Plan:
- Delacroix, Lake Catherine, and Yscloskey:
- Your local calling area has been expanded.
- You may now make calls to the following communities at no
additional cost by simply dialing the seven-digit number: Buras,
Pointe-a-la-Hache, Port Sulphur, and Venice.
- You may continue to place calls to other communities in
your local calling area as you do today.
- Edgard, LaPlace, Luling, Norco, and Paradis:
- Your local calling area has been expanded.
- You may now make calls to the following communities at no
additional cost by simply dialing the seven-digit number: Buras,
Pointe-a-la-Hache, and Port Sulphur.
- You may continue to place calls to other communities in
your local calling area as you do today.
- Kenner and Lafitte:
- Your local calling area has been expanded.
- You may now make calls to the following communities at no
additional cost by simply dialing the seven-digit number: Buras,
Pointe-a-la-Hache, and Port Sulphur.
- You may continue to place calls to other communities in
your local calling area as you do today.
- New Orleans, Jesuit Bend, and St. Bernard:
- The way you make some of your calls has changed.
- Beginning on May 1, 2008, you must dial only the seven-digit
number when calling Buras, Pointe-a-la-Hache, Port Sulphur, and Venice or you will not be able to complete your call as dialed.
- Buras and Port Sulphur:
- Your area code is changing to 504.
- Your local calling area has also been expanded.
- You may now make calls to the following communities at no
additional cost by simply dialing the seven-digit number: Delacroix, Kenner, Lafitte, Lake Catherine, and Yscloskey.
- You may now make calls to the following communities at no
additional cost by dialing area code 985 plus the seven-digit number:
Edgard, LaPlace, Luling, Norco, and Paradis.
- You may now make calls to Jesuit Bend, New Orleans, and
St. Bernard by simply dialing the seven-digit number.
- You may continue to make calls to Buras,
Pointe-a-la-Hache, Port Sulphur, and Venice by dialing the seven-digit
number.
- Pointe-a-la-Hache
- Your area code is changing to 504.
- Your seven digit telephone number is also changing due to
conflicts with customers already in the 504 area code. AT&T is
assigning most Pointe-a-la-Hache telephone numbers that begin with
333-7XXX.
- Your local calling area has also been expanded.
- You may now make calls to the following communities at no
additional cost by simply dialing the seven-digit number: Delacroix, Kenner, Lafitte, Lake Catherine, and Yscloskey.
- You may now make calls to the following communities at no
additional cost by dialing area code 985 plus the seven-digit number:
Edgard, LaPlace, Luling, Norco, and Paradis.
- You may now make calls to Jesuit Bend, New Orleans, and
St. Bernard by simply dialing the seven-digit number.
- You may continue to make calls to Buras,
Pointe-a-la-Hache, Port Sulphur, and Venice by dialing the seven-digit
number.
- Venice
- Your area code is changing to 504.
- Your local calling area has been expanded.
- You may now make calls to the following communities at no
additional cost by simply dialing the seven-digit number: Delacroix, Lake Catherine, and Yscloskey.
- You may make calls to Jesuit Bend, New Orleans, and St.
Bernard by simply dialing the seven-digit number.
- You may continue to dial Buras, Pointe-a-la-Hache, and
Port Sulphur by dialing the seven-digit number.