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8 Seconds

average call response time

Unparalleled Service

14,000 corporate customers
Single nationwide bill
One point of contact for all telecom needs
Live person available 24/7/365
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1.3 Million

business phone lines

Telephone Service

No contract required
Secure real-time online management reports
Single point of contact for Everything
Significant savings
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400,000

individual locations served

Broadband Solutions

Nationwide DSL, cable, wireless, and satellite
Scalable to meet your business needs
66 of the Nation's Fortune 100 choose Granite
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9,000

technicians nationwide

Structured Cabling & Systems

Nationwide technology deployment
Phone systems sales, service, and installation
4 hour response time, Anywhere in the US
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24/7/365

security system monitoring

Security Solutions

Protection from fire, theft, and unauthorized entry
Indoor/outdoor high-tech camera solutions
Web-based, multi-site access control solutions
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Enterprise

Solutions

Networking Solutions

NGN - Next-Generation Network Services
IP - Internet Protocol Solutions
IMS - IP Multimedia Subsystems
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DIA

Dedicated Internet Access

Private, Secure and Dedicated

T1, Bonded T1, DS-3, OC-3
Internet over Satellite and Wireless
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Cutting-edge

Technology

Guaranteed Bandwidth

EoC - Ethernet over Copper - Up to 100 Mbps
EoF - Ethernet over Fiber - 10 Mbps to 1000 Mbps
GigE/GbE - Gigabit Ethernet - Up to 1000 Mbps
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Fast,

Secure

Data Solutions

MPLS - Multi-Protocol Label Switching
VoMPLS - Voice over MPLS
Mesh MPLS - MPLS from Multiple Carriers
IP VPN - IP Virtual Private Networks
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Improved and Reliable

Communication

Data Services

VoIP - Voice over Internet Protocol
Hosted PBX - IP Private Branch Exchange
SIP Trunking - Session Initiation Protocol
Virtual Cloud Hosted PBX
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Gain Bandwidth

Reduce Costs

Data Solutions

QOS - Quality of Service
COS - Class of Service
DAU - Data Aggregation Unit
Data Aggregation - Distribution Apparatus
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Contact Us
Anytime

Sales

866-205-8928

Customer Service

866-847-5500

Partner Opportunities

877-884-5200

Corporate Office

866-847-1500

Corporate Fax

617-328-0312

Broadband Repair

888-375-3755

IW Vendor Partners

877-745-5183

Frequently Asked Questions

Q
How can Granite offer service on a national level when my company can't get national service from any of the major telephone companies?
A
Granite has long-term wholesale contracts with all of the major telephone and digital carriers across the country. This allows us to provide a national solution to your company's telephone and broadband needs.
Q
Does Granite offer customized reporting?
A
Yes. Through our proprietary software Cornerstone, we offer Rock Reports. These reports enable our customers to customize reports that provide a variety of broad and narrowly focused account data, as well as support for fraud prevention measures.
Q
My company has hundreds of locations. Does this mean I will still get hundreds of bills each month?
A
No, not if you don't want them. Granite offers the option of receiving one consolidated bill at the corporate level or individual bills separated by location. No matter which option you choose, Granite provides call detail and usage charges itemized by location.
Q
Will I still receive a monthly telephone bill?
A
Yes. Granite bills on a monthly basis. Customers choose how they would like to receive their bill. They can choose web-based access, EDI (Electronic Data Interchange), email, and mailed CD-ROM. Granite does provide conventional paper bills but strongly encourages our customers to join us in saving natural resources by choosing a paperless option.
Q
What is EDI?
A
EDI stands for Electronic Data Interchange, an electronic method to exchange business documents in a standardized format. Because the data format is standardized, the customer is assured they will be able to read the bill through their EDI software. Granite offers the 811 Consolidated Service Invoice Statement. This allows for the billing of complex and structured service invoice detail. Use of EDI safeguards data integrity and eliminates redundant data entry and the use and storage of paper. Only customers with EDI software can take advantage of this billing option.
Q
Which EDI vendors are compatible with Granite ?
A
Current EDI vendors that our customers have used successfully are: Anchorpoint, Asentinel, Avista, Avotus, Cass Information, Control Point Solutions, Invoice Insight, Info Strategies Group, ProfitLine, Tangoe, TeleSoft Corp, Vcom Solutions, Vercuity