Provisioning Representative

We are seeking detail oriented, highly motivated professionals that have 1-2 years experience in a processing and/or data intensive position. Professionals with provisioning experience in the telecommunications industry would be ideal. This individual will be utilizing our proprietary databases to review, make changes, and submit orders timely and accurately for our customers. 

Responsibilities:

• Process all Conversions and Move, Add and Change orders for our existing local POTS and CENTREX customers accurately and timely
• Update customers with due date information
• Work closely with all internal departments to ensure correct service and billing for our many customers
• Utilize Incumbent Local Exchange Carrier’s online systems to process orders and obtain accurate service order completions
• Troubleshoot customer requests to ensure proper resolution

Requirements:

• Proficient with Microsoft Office products, Word, Excel, Outlook

• Strong organizational skills
• Excellent oral and written communication skills
• Strong analytical and problem solving skills
• Highly motivated, energetic, self-starter
• Availability to work overtime as required
• Great work ethic

Preferred but not required:

• 1-2 years of Telecommunications industry experience

Please submit resume to:

Danielle Szestakow

Corporate Recruiter

dszestakow@granitenet.com